FAQ - Frequently Asked Questions

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DATE CHANGE AND FORMULA

WHAT IS THE NEW DATE OF POLISHOPA DESIGN THINKING CONFERENCE 2020?

The 7th edition of POLISHOPA will take place on 21-22nd September 2020 in Bydgoszcz, Poland – only online on a dedicated platform.

CAN I RETURN THE TICKET IF THE NEW DATE OR CONFERENCE FORMULA DOESN’T SUIT ME?

An individual person may apply for reimbursement. However, a ticket purchased for the company is valid on the new date. If it conflicts with professional obligations, the ticket in the form of a voucher may be transferred to POLISHOPA 2021.

WHERE CAN I TURN TO GET A REFUND FOR THE TICKET?

Please send a message to polishopa@shopa.eu.

WHICH ADDITIONAL ATTRACTIONS HAVE YOU PREPARED FOR THE PARTICIPANTS WHO WILL BUY A TICKET FOR THE STATIONARY EVENT?

For participants, we prepared remote networking, possibility of interacting with speakers and additional online materials. We’ll send the participant’s package to your address.

WHAT WILL HAPPEN TO THE SPEAKERS THAT HAVE ALREADY BEEN SCHEDULED?

POLISHOPA team is working to ensure that the program will remain the same as scheduled earlier. The speakers want to appear online at the conference.

WILL THERE BE A SESSION OF QUESTIONS AND ANSWERS AFTER THE SPEAKERS?

Yes. Participants will have the opportunity to ask questions to the speakers after the end of their speeches.

WILL THERE BE A CHALLENGE DAYS WORKSHOPS?

The Challenge Days workshop won’t be held this year. This decision is related to the current epidemic situation.

WHY DO YOU CHANGE A CONFERENCE FORMULE?

Due to the epidemiological situation and the COVID-19 pandemic and out of concern for the health and safety of participants, we decided to hold an online-only conference for the first time.

WHEN WILL I ACCESS THE ONLINE PLATFORM?

Access to the platform will be made available at least …… days before the event. You’ll get in an email.

GENERAL

CAN I BECOME A SPEAKER?

No, applications have been closed.

WHERE CAN I SEE PHOTOS FROM POLISHOPA?

You can see photos from POLISHOPA editions on our social media channels.

TICKETS

HOW CAN I PURCHASE A TICKET FOR POLISHOPA 20202?

You can purchase a ticket through our website – click TICKETS on website.

WHEN GET I AN INVOICE FOR TICKETS?

We will send it in 5 work days after confirmation of payment.

WHEN WILL I ACCESS THE ONLINE PLATFORM?

Access to the platform will be made available at least 10 days before the event. You’ll get in an email.

HOW CAN I PAY FOR A TICKET?

We use Tpay.com for processes connected with payments. They enable payments to be made from accounts held at Polish banks and Credit Cards (MasterCard, VISA).

DO YOU OFFER ANY GROUP DISCOUNTS?

We can grant a discount on tickets for groups of 5 or more people. Please, contact us via polishopa@shopa.eu to receive an offer.

CAN I BUY A TICKET NOW AND INDICATE THE NAME OF THE PARTICIPANT LATER?

Yes, is possible, if you pay for the ticket. Please indicate the name and surname and inform us about the personal details by 1st September 2020.